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Home > Fédération des centres d’assistance et d’accompagnement aux plaintes (FCAAP)

Fédération des centres d’assistance et d’accompagnement aux plaintes (FCAAP)

The mission of the FCAAP and its complaint assistance and support centres (CAAP) is to assist and guide users of Québec’s health and social services system in bringing complaints against an institution, a CISSS/CIUSSS, or the Health and Social Services Ombudsman. All CAAP services are free of charge and confidential.

Contact the CAAP in your region.

1 877 767 2227 (toll free)